DAC Services Claim this business

John T.on Google

11 months ago

Three times they said they were going to come pick up this thermostat and refund my money. Three times they failed to come here and they ended up stiffing me. I had them put in a new thermostat, and there was a problem. So they came out and did an adjustment, but it didn't cure the problem. The unit is running every 7 and 1/2 minutes night and day. After that they just ignored me. A second company came out, they discovered the settings were incorrect and the thermostat was not showing the correct temperature. I reached back out to DAC with the receipt from the other company. That's when they kept telling me they were going to come out here, take the thermostat and refund my money but they did not do so. They also pretty much ignored the Better Business Bureau Complaint.

Harper Ennison Google

11 months ago

We recently had an issue with the blower in our AC unit and called DAC. From start to finish, the experience was outstanding. Chris arrived promptly, quickly diagnosed the problem, and had it fixed in no time—which was such a relief since we have a newborn at home and needed the house to stay cool. Chris was professional, courteous, and explained everything clearly so we felt confident in the repair. The office manager, Michelle, was also wonderful and so friendly! The level of service and care they provided truly exceeded our expectations. We’re so grateful for their quick response and highly recommend DAC to anyone in need of reliable AC service!

Michelle Councilon Google

10 months ago

DAC came to perform an annual HVAC checkup in a house we bought last year. It was recently renovated (new HVAC) but they suggested modifications that would improve the overall operation and also make it quieter. They made these mods in addition to moving the outside condenser unit. We could not be happier with their level of service and attention to detail. They were thoughtful in how they modified the system and took time to plan the job out instead of just trying to "close out a work order". I also believe their pricing was very reasonable. Many thanks to Chris and his crew for exceeding our expectations!

Dylan Hooperon Google

a year ago

I can’t say enough good things about DAC Services Heating and Air Conditioning. We previously had an incredible experience with them, and once again, they went above and beyond when we needed their help this past September as we were selling our home in Charlotte. DAC is the company you want to call for any HVAC needs, whether it’s repairs or full replacements. This time, Joey came out to fix a thermostat issue for us, but when he arrived, the realtor had accidentally locked the side door, preventing access through the keypad. Joey didn’t skip a beat – his professionalism and patience were unmatched. He happily came back the very next day after the door was unlocked, ensuring everything was taken care of quickly and smoothly. From the office manager Michelle to Joey and his team, DAC Services continues to set the gold standard for HVAC companies in Charlotte. They are honest, dependable, and treat you like family. They show up when they say they will, answer every question thoroughly, and deliver high-quality work at reasonable prices. I only wish they serviced the new state we moved to because I wouldn’t trust anyone else with our HVAC needs. If you’re in Charlotte, do yourself a favor and call DAC Services – they are truly the best in the business.

Zach Martinon Google

a year ago

DAC was wonderful to work with and have in our house. From talking to the office to the guys who did our installation, everyone was courteous and helpful. They were able to quickly get what we needed for our new furnace and AC and left our house clean and comfortable! I’d definitely recommend them to any friends or family who need HVAC work!