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Chain retailer with a large array of brand-name electronics, computers, appliances & more.
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- Address6325 Naples Blvd, Naples, FL 34109, USA, Naples 34104
- Service Areas
- Phone(239) 597-8529
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Reviews
Be aware of an unauthorized credit card application that happened to me yesterday. While I was checking out in the store, an employee who said he was a supervisor asked if I was a member and requested my phone number. After my name appeared in the system, he asked for my ID, saying it was only for verification, which seemed completely normal to me. Then he asked me a few standard questions from the system and requested my signature. I cooperated and answered the questions and signed, simply trying to be helpful and understanding. It never even crossed my mind that I was being applied for a credit card. About an hour later, I received a notification from a credit bureau. As someone who also works in the service industry, I always try to be helpful to people. However, I do not appreciate my good intentions being used against me in this way for someone else’s advantage.
I had an outstanding experience at Best Buy thanks to Juan. He made the return process for my Bose headphones quick and hassle-free, then took the time to help me find a better-quality pair that was a much better fit for my needs. Juan was extremely knowledgeable about the different headphone options and clearly understood the features, sound quality, and value of each product. He patiently answered all of my questions, explained the differences between models, and made recommendations without any pressure. His professionalism, product expertise, and excellent customer service made the entire experience enjoyable and stress-free. Employees like Juan are the reason I'll continue shopping at Best Buy. Thank you for going above and beyond!
Just wanted to thank Bryan Vinson for doing an amazing job and super professional helping myself and mother out for a new TV. I was calling from NJ to help her out and Bryan took the time to explain a few models and answering all my questions. He went above and beyond. I have been in sales for close to 30 years and very rare to find great salespeople who are not only good at sales but are professional and actually listen. Your in great hands with him!!
I am not sure what the point is of scheduling an appointment with Geek Squad is. This is the second time I've come here with an appointment and they're always an hour plus behind. You need to extend your times for people obviously to be worked on instead of just 20 minutes at a time.
I stopped by this Best Buy to pick up a new GoPro, and I was seriously impressed by their inventory. Not only did they have the latest models in stock, but the selection of GoPro accessories was huge—everything from mounts and grips to extra batteries and cases. It’s the perfect one-stop shop if you want to get your camera gear ready for a trip. The staff was also very knowledgeable and helped me find exactly what I needed quickly. If you’re looking for tech or action camera gear in the area, this is the place to go!