Fabricare of Greenville Professional DryCleaners Claim this business
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Fabricare of Greenville Professional DryCleaners is a laundry located in Greenville. Rated 4.1 stars from 63 Google reviews.
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- Address405 The Parkway #600, Greer, SC 29650, USA, Greenville 29617
- Service Areas
- Phone(864) 877-7701
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Reviews
Always friendly professional staff and very quick turnaround on getting my dry cleaning. I have used Fabricare for many years and have never had a single problem. Extremely satisfied with care of my clothes.
Customer service personnel were great! She greeted me with a smile and was very nice. We have been going to this dry cleaners for years!
Wonderful service. The pickup and delivery from my doorstep makes everything so easy and efficient. The owner is also incredibly friendly and professional. Highly recommend.
These guys are the best in cleaning clothes or anything else fabric. I wouldn’t take my garments to anyone else
I had a very disappointing experience with Fabricare on Parkway. I dropped off 15 shirts to be laundered with starch, and they gave me a receipt confirming the request. However, when I went to pick them up, they told me that 5 of the shirts were linen and had been dry-cleaned instead—without notifying me or asking for my consent—and charged $8.50 each for it. When I explained that I never authorized dry-cleaning and asked why no one informed me, the manager was extremely rude and refused to take any responsibility. It took me three separate visits just to speak with the actual manager. They told me bluntly that I must either pay in full or leave the shirts behind. Their process is careless: they don’t count your items upon drop-off, they don’t inspect the garments properly, and they make decisions on how to clean your clothes without consulting you—then charge you extra for it. To make matters worse, the shirts were not cleaned properly, and although I requested full starch, it was clearly not done. They claimed they are too short-staffed to inspect clothes at the counter. That’s not the customer’s problem. If you’re considering using Fabricare, be very clear about what you’re agreeing to and confirm all charges beforehand. I will not be returning.