Flooring Services Claim this business
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Flooring Services is a building materials store located in Houston, TX. They offer home goods store and service services. Rated 3.8 stars from 110 Google reviews.
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- Address10555 W Sam Houston Pkwy N, Houston, TX 77064, USA, Houston, TX
- Phone(281) 571-0047
- Websiteflooringservices.net/
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6 photosReviews
It seems many people are experiencing the same issues as we are when it comes to the poor quality and service provided by this company. Our floors were put in only 2 years ago when our home was built. All of our floor is now bowing up in multiple places. We tried to submit a claim and were told "It's no longer under warranty" mind you LVP floor is supposed to last at least 10 years IF ITS INSTALLED CORRECTLY. This company does not care about quality or honoring their work whatsoever. We were given the runaround. We were told the floor would be redone after a tech came out to evaluate it and confirmed improper install. Now months later, we are having to look into replacing it with another company. PLEASE save your money and go elsewhere far away from these scammers.
Customer service lady Maria is awesome! So Professional and get things moving quick and stress the contractors to pushing them with extra work. but the others not quite professional as they will mix professional with personal life and flirt around with the contractors and text them with not work related things. which is not professional at all and should be looked at and spoke to about. Please keep it professional ladies!
I had a new home built and the floors had to be replaced in February of 2022. Now the floors are all bowing up and being told nothing they can do. Poor workmanship and poor customer service. Stay away from this company.
Kevin Burnette assisted us with some flooring issues the other day, and the experience was excellent from start to finish. He is extremely professional, patient, and highly knowledgeable, taking the time to carefully explain everything and ensure our concerns were fully addressed. Kevin’s attention to detail and commitment to quality truly stood out. It was a pleasure working with him, and I would highly recommend him to anyone in need of flooring assistance
Missed work on three different occasions waiting for repairs on my new home. Repair person never showed. I'm not waiting for a 4th no show. I'll hire someone else to do repair.