Johnny On The Spot Heating & Cooling Claim this business
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HVAC contractor
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- Address108 Cemetery St, Maiden, NC 28650, Maiden
- Service Areas
- Phone+1 828-428-3500
- HoursMonday9AM-5PMTuesday9AM-5PMWednesday9AM-5PMThursday9AM-5PMFriday9AM-1PMSaturdayClosedSundayClosed
- $Pricing$$$$
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6 photosReviews
I had an HVAC unit replaced and this company was outstanding from start to finish. No scare tactics, no pressure, and none of the upselling games I’ve run into with other AC companies in the area. Their pricing was fair and upfront, and they focused on exactly what I needed—nothing more. Communication was excellent, the staff was friendly, and the service was fast. They didn’t try to push unnecessary add-ons or upgrades. They simply replaced the unit, did the job right, and the system works great. It’s refreshing to find an HVAC company that’s honest, straightforward, and easy to work with. Highly recommend.
Johnny on the Spot Heating and Cooling provides professional installation and provides excellent service after installation. Came home from vacation and my HVAC is was out. I called and left a message on a Saturday afternoon. Within no time I received a call back and in no time Jeff was at my house and had me back up and running. I highly recommend Johnny on the Spot for all your HVAC needs. Great Guy running a great business.
This is the company that was assigned my warranty claim on our pool heater. It took them over two weeks to make an appointment. I had to call the heater manufacturer several times to get someone from Johnny On The Spot to call me. They never came out to diagnose the problem, just made an appointment to come in two weeks. My appointment was on a Wednesday, and I get a call on Tuesday saying the tech is 35 minutes away. I called my parents who live nearby to go meet them, and when they arrived the techs were leaving. She stopped them and they told her "They must have the wrong house, they couldn't find the pool" she said, nope, this is the house, the pool is right there. Then once they found the pool, they couldn't find the pump and pipes (which was about 20' away) They did fix the issue but based on the general incompetence of the techs and the HORRIBLE customer service from their office, I WOULD NOT recommend, luckily it was a warranty issue, and we didn't have to pay.
They literally just left my house! Our HVAC system was long overdue for an upgrade and was staring to fall apart. (It actully leaked and damaged our floors!) They were able to come out the next day and to start a repair plan, but we decided to replace it. We asked Adam to also take a look at our air duct cause we felt like the house seems to get dusty more than usual, come to find out our duct system was pretty much damaged and needed work as well so we got the whole thing replace! They help us get financed and we got new duct work and a new system installed! I have a 1700 sq ft home and they were pretty much here the whole day to finish the job and I am so very grateful for the teams that came out!!!
This company was assigned to me from my warranty. You expect the company to do what the warranty needs & add no extra stress but that was the opposite for us. The warranty can't move forward till they get certain information from this company and it has been like pulling teeth for them to send it. Still hasn't happened and it's been a month since they been to my house. I have reached out to my warranty multiple times and reached out to the technician that came out. They state the warranty hasn't reached out and the warranty makes it hard to turn stuff in. If it is hard why do you accept these jobs. Wouldn't reccomended and be the upset I spent my money to have them come out.