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Monica Byrneson Google

8 months ago

We were away in W.A. when our beloved Ruby died suddenly whilst in the care of our dear friend . An awful shock to all of us . The vet put our darling girl into the hands of Pets to Rest , Bennett’s Green and they assured our friend she would be well cared for . On our return the box with her ashes was swiftly returned to us in Sydney and we had more tears on collection . We waited until yesterday , when finally home in the Riverina and alone , we opened the box and so beautifully arranged on a bed of soft recycled paper , her ashes in a floral decorated container , with her name tag around it , a gorgeous card with her paw and nose print , a certificate of cremation, a small vial of her fur and a beautiful candle . More tears , but this time in gratitude for such a wonderful tribute to our much loved pet . Thank you so much Sally and Adam for your wonderful care of our Ruby , for adjusting your schedule so that we could collect her before leaving Sydney and for the truly lovely presentation box she came home in . Mon and Col

Melissa Hickeyon Google

4 years ago

Thankyou! We just received a beautiful potted magnolia tree in memory of our little guy Chewbie who has been with us for almost 16 years. Pets to rest made a difficult week a little easier for us. Elliot was easy to communicate with, he liased with our vet and everything was timely. Thanks from all of us.

Elli Maon Google

5 years ago

Empathetic and caring service. Elliot responded promptly and kept communications open We chose own pot and sent through the website to him and he even went to Bunnings to pick it up. He delivered Milo's fig tree carefully and safely within a few days, leaving a beautiful dog tag inscription of Milo's name.

nicole erikssonon Google

3 years ago

Disappointing service. I gave Pets to rest feedback via phone call back start of December 2022, before being a keyboard worrier, spoke to the director Sally. Sally had given me her mobile number and asked for myself to reach out when we were having issues. Phones calls, emails and text message have since gone un answered, besides one email reply, 2 weeks later. No email communication to say they were closing over Christmas break, only a phone to my receptionist to say last pick up time on the 23rd Dec 2022. We were promoting this services at the Vet hospital I manage. Have had numerous (7+) of our clients waiting up to 6 weeks for their pets to get back to us. All the owners are wanting is their pets home in a timely manner. Super disappointed, beyond disappointed on our client behalf, also my staff have had to take abusive calls from clients wanting their beloved pet to be home. I had my little man put to sleep on Friday, used another company and I now have him home with me. We have changed services now, but I'm still feeling the frustrations as we are still awaiting clients pets to be brought back into our care.

Melissa Ferlaon Google

4 years ago

Highly recommend. We lost our beloved furbaby of 16 years and Pets to Rest helped alleviate the stress. They were quick, empathetic and tailored a package to suit our family. They even called to check we were happy with everything.