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Jackie Crockeron Google

2 months ago

From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The staff is friendly and welcoming, and every visit has been a positive experience. My treatments have helped reduce my pain and improve my overall mobility and quality of life. It’s clear that they truly care about their patients and take the time to listen and provide personalized care. I’m grateful for the excellent service and would gladly recommend them to anyone looking for a knowledgeable and compassionate chiropractor.

Joshmelie Borreroon Google

a month ago

I cannot say enough great things about this chiropractic office and the entire team. When I first started treatment, I was dealing with constant neck pain, sciatica pain, scoliosis, and migraines two to three times a week. My mobility was very limited, and the pain was affecting my daily life, my ability to work, and my overall well-being. Since beginning care, the improvement has been life-changing. My neck and sciatic pain have significantly improved, and I have not had a single migraine since starting treatment. One of the most amazing changes has been seeing the improvement in my scoliosis. After being adjusted consistently over time, my spine is now nearly straight, and I am able to do things physically that I simply could not do before. My mobility has improved tremendously, and I feel stronger and more capable every day. Another unexpected benefit has been my overall health. I haven’t even gotten sick, and I truly feel that my immune system and overall wellness have improved since starting care. The doctors and staff genuinely care about their patients and take the time to provide personalized care, encouragement, and support. They have truly changed my life and given me a quality of life I never thought I could have again. I am beyond grateful for everything they have done for me. If you’re dealing with pain, limited mobility, or simply want to improve your overall health and well-being, I highly recommend this office. Thank you for helping me get my life back! ❤️🙏🏼

Morgan MacNerlandon Google

2 months ago

Dear Dr. Modlin, We genuinely appreciated the positive impact of your first adjustment on our 5-week-old son — it helped tremendously, which is why we returned for a follow-up appointment. However, when we scheduled that follow-up, we were never informed that the appointment would not be honored unless we committed to a treatment plan. We were presented with a recommendation for 10 visits, which felt excessive to us given the significant improvement we had already seen after the initial adjustment, and no effort was made to discuss a more flexible approach that we might have felt comfortable with. We were also very concerned by the lack of transparency regarding the financial terms of the treatment plan. The staff member who met with us was unable or unwilling to give us a definitive answer as to whether we would incur a penalty if we chose not to complete all 10 visits. Despite our repeated attempts to clarify — including providing hypothetical scenarios, such as discontinuing after only one or two additional appointments if our baby continued improving — we were only told that we would “possibly” be charged. My husband and I are both educated, working professionals, and yet neither of us could understand the staff member’s vague responses to our straightforward questions, which strongly suggested that the arrangement was not transparent. What was most surprising and ultimately very offensive to us (what was the main motivator for me sending this note) was that our baby’s scheduled follow-up appointment was not honored once we declined to commit to the treatment plan. As a parent of three children, you know firsthand the amount of effort and planning required to get out the door with a six-week-old infant. We took time off work, drove 40 minutes for a confirmed appointment, only to be told that he would not be treated. Given that the appointment had already been scheduled, it was clear that availability existed. The decision to withhold treatment because we did not agree to 10 future visits made us feel that financial commitment had become the priority over patient care. Additionally, our son was crying hard when we arrived, so we were surprised that instead of beginning treatment, we were first brought into your office for a detailed discussion about future visits and payment arrangements. At the time, that alone felt surprising and poorly timed. Once his scheduled appointment was ultimately refused, however, we better understood why the business discussion had taken priority before any attempt was made to treat or comfort him. Frankly, the lack of transparency before our arrival for the scheduled appointment was extremely off-putting. We had already paid $100 the prior week for the initial consultation, in addition to the $48 adjustment fee, at which time this policy and treatment-plan requirement could — and should — have been clearly explained. It really seems like a bait and switch. The requirement to commit to a treatment plan is, of course, the practice’s prerogative, but it should have been clearly disclosed from the very first visit. It also left us questioning the sincerity of the otherwise pleasant interaction we experienced the week prior, including the thoughtful card we later received from you. Ultimately, this experience left a very bad taste in our mouths and struck us as bad business — neither simple nor southern. That said, we genuinely hope that you and your team can ensure future interactions are more transparent and patient-focused. Nathan & Morgan MacNerland

Heather Won Google

a month ago

I have truly enjoyed visiting Simply Southern Chiropractic. The entire team is very welcoming and friendly, making you feel right at home! They are very set on finding the root cause of your pain and help to heal your body from the inside out. The adjustments and therapies they provide will having you feeling like a totally new person!

Elizabeth Phaturoson Google

a month ago

I have really enjoyed my experience as a patient with Simply Southern Chiropractic Center! The staff is very friendly, the doctors are knowledgeable and genuinely care about their patients, and the office as a whole is ran very well. They are very thorough! I recommend Simply Southern to everyone that is looking for a great Chiropractor! They helped me get out of pain and stay that way!!!!