Harris Health Urgent Care at Outpatient Center Claim this business
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Harris Health Urgent Care at Outpatient Center is a medical clinic located in Houston, TX. Rated 4.3 stars from 105 Google reviews.
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- Address1 Medicine Clinic 1, 5550 Kelley St, Houston, TX 77026, USA, Houston, TX
- Service Areas
- Phone(713) 218-2697
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6 photosReviews
From the start when I arrived security guards where very accessible n accommodating they got me a wheelchair because I was in pain when I got to the urgent care I didn’t wait long and was seen by MD Joaquin Villegas Inurrigarro and I got 2 injections for inflammation n pain n prescribed medications due to my medical issues , nurses Joeann n Annette n all medical staff where the best I ever had in being very accommodating n respectful n supportive n caring my experience was 💯 satisfaction thank you Lord for such a wonderful Staff m MD sincerely San Juanita Delgado
Awesome experience. Get there by 8 and you'll get in fairly quick at 9. By 10, there's 50 people in the waiting room!
Honestly the worst and most unprofessional clinic I’ve been to. I visited 3 times and got turned away each time. The second time the receptionist just said we’re at capacity so come back at 2 came back at 2 explained to another receptionist what happened just for them to tell me I had to make an appointment because they’re at capacity again. The nurse there just stood in front of us and said ohh I’ll let yall handle that that’s not my business. They didn’t try to resolve the situation or help at all. What’s the point of being a same day clinic if you can’t see sick patients the same day.
A Wonderful Clinic Experience with Caring Staff, but Arrival Time Matters I have been to Harris Health Same Day Clinic multiple times, and each visit has been nothing short of wonderful. The professionalism and care displayed by the nurses and doctors have truly impressed me. However, there is one aspect of the clinic’s operations that I feel should be communicated more clearly to avoid inconveniences. First and foremost, the staff at Harris Health Same Day Clinic are truly exceptional. Their expertise and compassion are evident in every interaction. From the moment I walked in, I felt welcomed and cared for. The nurses were attentive, taking the time to listen to my concerns and explain the procedures. The doctors were thorough in their examinations, providing clear explanations and offering appropriate treatment options. I cannot speak highly enough of the staff’s dedication to patient care. That being said, there is a crucial aspect of the clinic’s advertised hours that I believe needs to be clarified. While the clinic advertises being open until 8pm, I would strongly advise arriving hours earlier to ensure you are seen. Today I was turned away due to the clinic reaching its capacity for the day. This can be quite frustrating, especially when one has made the effort to travel to the clinic only to be denied medical attention. Therefore, my recommendation to Harris Health Same Day Clinic is to improve the communication regarding their operating hours. It would be immensely helpful if they made it clear that although they close at 8pm, patients should arrive hours earlier to guarantee being seen. This way, people can plan their visits accordingly and avoid disappointment or unnecessary travel difficulties. In conclusion, my experiences at Harris Health Same Day Clinic have been consistently positive. The staff’s professionalism and genuine care have been exemplary. However, it is important for the clinic to communicate more explicitly about the need to arrive early to secure a spot for treatment. By doing so, they can ensure that patients have a smoother experience and avoid the inconvenience of being turned away.
If I could give negative stars I would. I've been waiting for my appointment for over 2 hours. At the hour and a half mark, after my patience could take no more, was told I should have been seen already. The nurse proceeds to tell me that someone took the sticker off the door regarding my appointment and that the other went out to lunch-forgetting about my appointment. My time is just as valuable. I'm in utter disbelief that patients are treated as such. To top off the story- I'm still waiting.