Zio Joe's Pizza Claim this business

Sharon Lopezon Google

3 months ago

Wow! The sauce on this pizza is so good! It is clearly homemade. This was my first time ordering from Zio Joe’s Pizza and I definitely will be back. Also, everyone was smiles and friendly when I was there. The restroom was clean as was the front end of the shop. We ordered a large Margarita pie for two adults and there is plenty left over. Yum!

Sole Mavenon Google

a month ago

Real authentic Italian pizza at a reasonable price. Definitely a slice of heaven. Something you rarely find these days. Family business that welcomes you into their home the moment you step foot in the door. Definitely a customer for life. What an amazing place to grab a pie. Wish you much success. The world needs to know about this place!!!

Lucky Leftyon Google

2 months ago

Hands down, the best pizza I’ve ever had in West Palm Beach! Zio’s Joe’s delivers a perfect slice—authentic Brooklyn flavor, and you can really taste the passion in their food. A true gem, especially knowing it’s New York owned! Fantastic!

Glen Reseron Google

7 months ago

We tried Zio Joe’s Pizza at the recommendation of my brother in law. We ordered a large cheese, a large pepperoni and a Ceasar salad. They have way more to the menu than just pizza and salad though. We ordered take out. The restaurant itself is very small and it seems like it caters to the carryout crowd. The staff was extremely friendly and helpful. The pizza itself was very delicious and I actually liked the pepperoni way more than the cheese. Highly recommend. We will be going back to try more of their offerings.

Marie Hernandezon Google

5 months ago

I genuinely wanted to support this new pizza spot and gave it more than one opportunity before writing this review, but unfortunately both experiences were extremely disappointing — not just because of the food, but primarily due to the customer service. Both times we ordered the same items: a Grandma’s pie (which requires ordering an hour in advance) along with pinwheels. Each time, we very clearly provided instructions for no Parmesan cheese at any stage. I have a strong dislike for Parmesan and can immediately taste when it’s included, so this was not a minor preference — it was an important request. The first time we ordered, we got home only to realize the pizza tasted strongly of Parmesan. After calling the restaurant, we were told that they “forgot to leave it out during the first step” but avoided adding it at the end. Unfortunately, that still made the pizza completely inedible for me. When we called back to request a refund, we were met with resistance and spent roughly 10 minutes arguing on the phone. We were told we had to physically bring the pizza back. Living 15 minutes away, it made little sense to spend an additional 30 minutes driving back for a mistake the restaurant openly acknowledged was theirs. Despite that frustrating experience, we decided to give them another chance tonight. We again ordered the Grandma’s pie and pinwheels and repeated multiple times that there should be absolutely no Parmesan at any step. This time, the pizza arrived with Parmesan visibly sprinkled on top. They did offer to remake the pizza, but given that the pie takes an hour to prepare, waiting another hour simply was not realistic. We requested a refund for the entire order, including the pinwheels, because the point of ordering dinner is to eat together — and once again I was left unable to eat my meal. The restaurant refused to refund the pinwheels, which showed a complete lack of understanding and empathy for the situation. Mistakes happen — especially with a new restaurant — and most customers are willing to be patient when they feel heard and respected. What made this experience so frustrating was the repeated mistake combined with the defensive and inflexible response when trying to resolve it. Good customer service would have acknowledged the inconvenience and worked toward a reasonable solution without forcing the customer into unnecessary back-and-forth. It’s disappointing because we truly wanted to like this place and support a new business. However, after two identical issues and difficulty resolving them both times, it’s hard to justify returning. For a restaurant that seems rooted in family-style dining, it was particularly frustrating to feel like the importance of everyone being able to sit down and share a meal together was overlooked. I hope they take this feedback seriously and improve both attention to order details and how they handle customer concerns moving forward. Update: attached picture do $5 pinwheels. Burned on the bottom and miniature.